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Disable or enable a facility

Disable a facility when work there has stopped, for example when a location closes. Its work orders and settings are kept, and you can enable it again at any time.

Who can do this: Admin

Until the facility is enabled again, nobody can:

  • Create a work order there
  • Change a work order, including its status
  • Add or delete a note on a work order
  • Upload or delete an attachment on a work order

Anyone who opens a work order at the facility sees a message saying it’s disabled.

Everything else stays in place:

  • People can still view the facility and its work orders, notes and attachments.
  • The facility stays in the facility switcher with a Disabled label, and its card on the Facilities page is dimmed.
  • Everyone stays assigned, and you can still change the facility’s settings.
  • Finance records aren’t locked, but Finance reminder emails stop for the facility.
  1. Select Facilities in the sidebar.

  2. Select the three-dot menu on the facility’s card, then Disable Facility.

  3. Type the facility’s name exactly as shown, including capital letters.

  4. Select Disable Facility.

The Disable Facility window for Kerning City Pharmacy, with the facility name typed into the confirmation box

The change takes effect right away.

  1. Select Facilities in the sidebar.

  2. Select the three-dot menu on the facility’s card, then Enable Facility.

  3. Select Enable Facility to confirm.

People can create and change work orders, notes and attachments there again right away.