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Resend or cancel an invitation

Use these steps when someone can’t find their invitation email, or when you invited the wrong person.

Who can do this: Admin

Pending invitations show the status Invited in the Users list. They’re listed after your users, so check the last page. Filter users… only matches usernames, so it won’t find an invitation.

  1. Select Users in the sidebar.

  2. Find the row with the status Invited and open the three-dot menu at the end of it.

  3. Select Resend Invitation.

Flex CMMS emails the same link again.

  1. Select Users in the sidebar.

  2. Find the row with the status Invited and open the three-dot menu at the end of it.

  3. Select Cancel Invitation.

  4. Type the email address shown in the dialog. It has to match exactly.

  5. Select Cancel Invitation.

The link stops working for good and the row leaves your list. You can send a new invitation at any time.

An expired invitation drops off your list, and it can’t be resent. Send a new invitation to the same email address.